Cancellations will only be considered if the request is made 2 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to the sellers / merchants and they have initiated the process of shipping them.
Dantanis Group does not accept cancellation requests for perishable items. However, refund / replacement can be made if the user establishes that the quality of the product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team within 2 days of receipt of products.
In case of any refunds approved by Dantanis Group, it will take 2 days for the refund to be processed to you.